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⚠️ Important Notice


We are currently receiving an exceptional volume of requests at our customer service. As a result, our email response times are longer than usual.

 

We sincerely thank you for your patience and understanding. Our teams are diligently working to assist you.

 

Please be assured that all messages are received and will be handled as quickly as possible. To help speed up processing, we kindly ask that you do not open a new ticket if one is already in progress, as this only creates duplicates and further increases wait times.

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The most efficient way to reach our Customer Service Team is by filling out this form. Whether you have a question about an order or need support, we’re here to assist.

 

We reply within 2 business days during our hours of operation: Monday to Friday, 8:00 a.m. – 5:00 p.m. (Eastern Time). During peak periods or promotional events, replies may take a little longer — but rest assured, our team is working hard to respond as quickly as possible.

 

For quick answers, please visit our FAQs, where you’ll find solutions to the most common questions.

 

If you are contacting us regarding your order status, we want to process your request as quickly as possible. To do so, please provide us with your order confirmation number.